BYHOURS

We are sorry to read that! But don&apos;t worry, we make it easy for you until the end.To delete your account, log in to your user area. In the&#xA0;&quot;About Me&quot; tab, click on&#xA0;&quot;Delete account&quot;. Your account will be automatically deleted but your booking history will remain in our records.&#xA0;If you wish to remove all your personal information from our database, please send us an email request to&#xA0;privacy@byhours.com and we will handle your request as soon as possible.

We are sorry to read that! But don't worry, we make it easy for you until the end. To delete your account, log in to your user area. In the "About Me" tab, click on "Delete account". Your account will be automatically deleted but your booking history

I want to delete my account

My BYHOURS Account

What is BYHOURS?

What type of Hotels can I book?

How many hours can I book?

I’d like to work at BYHOURS

I want to know more about BYHOURS

Where can I find the user agreement and information about the privacy policy and cookies?

Contact Us

About BYHOURS

I am underage, can I make a reservation?

Is it possible for more than two people to stay in one room?

I can't make it to the check-in time, can I still enjoy my reservation?

How do I know if my reservation has been successfully cancelled?

Where can I book with BYHOURS?

I’m looking for a room at a specific destination, but no hotels are available.

I want to book for a specific hotel, but I do not see any available rooms.

Is the price shown per room?

What is the tourist tax?

Taxes and other charges Latin America

I need to book more than 3, 6 or 24 hours

I have a special request I need to make to the hotel, how can I do it?

Will I receive confirmation for my reservation immediately?

How do I know if my reservation is confirmed?

I haven’t received my confirmation email

Bookings

How and when can I cancel a reservation?

I want to modify my reservation

I made my reservation less than 24 hours before my check-in, can I cancel and/or modify it?

Can I cancel my reservation past the deadline?

Cancellations and Modifications

I don’t have a credit card, can I make a reservation?

How long does it take to get my booking fee/reservation refund?

My discount code is not working properly

When do I pay?

What are the management fees?

What will appear on my credit card statement?

I payed with PayPal , have I already been charged for my room?

I need to claim the VAT refund? How can I do this?

I’ve tried to book, but there’s an error with payment. What should I do?

How do I get a receipt for the reservation?

How do I use my discount code?

Payments and Refunds

Do I have to show My ID?

What is check-in like at the hotel?

Do I need the original confirmation email?

Can I bring my pet to the hotel?

What hotel services are included?

At what time can I enter the room?

Can I enter a little earlier or a little later after my check-in time?

Your Experience at the Hotel

In which language and currency are the gift cards available?

Gift cards

I want to Register at BYHOURS

I cannot Login to my account

I haven’t received my account activation e-mail

I have forgotten my password

I want to change my password

What kind of customer use BYHOURS?

I'm a hotelier and I need to contact BYHOURS

Do I have to modify or change my housekeeping operations?

How far in advance do the clients book with BYHOURS?

What happens if there is a NO SHOW?

What is the cancellation policy of BYHOURS?

Which rate should I set?

Are you a Hotelier?

I want to delete my accountUpdated 9 months ago