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Are you a Hotelier?

What kind of customer use BYHOURS?

Business travelers who need a place to rest or have a place to work. We also have families and couples looking for micro-stays to improve their waiting time between layovers or just disconnect from their daily life and enjoy a pool, SPA or gym.

I'm a hotelier and I need to contact BYHOURS

Do you need help? Don't worry, these are the addresses where you can contact us.

Do I have to modify or change my housekeeping operations?

Not at all. Our model is always based on your empty rooms. You will always be the one who decides when to charge availability and when to keep it closed since we do not work with allotment.

How far in advance do the clients book with BYHOURS?

Most of our reservations are made 72 to 24 hours in advance. It is worth mentioning that 40% of our reservations are within 24 hours before check-in, so they are non-cancellable reservations.

What happens if there is a NO SHOW?

Don't worry. We will confirm that the customer's credit card is valid. In case of No Show, you will have 48 hours from the check-out time to notify us of this situation or click on the direct button on the platform to make the corresponding charge if

What is the cancellation policy of BYHOURS?

The customer may cancel his reservation free of charge up to 24 hours before check-in. After 24 hours, the hotel is free to decide whether to charge the full amount of the room or not

Which rate should I set?

BYHOURS offers a different product. That means the rate is also different. Our clients want to pay for what they use. For this reason our pricing policy looks for the most convenient rate for both clients and the hotel. We will help you to find the f